How Does It Work

Once you have selected the service you require please complete our contact form and a member of our team will be in contact with you. We will then proceed to set up a  30 minute video call with you to conduct an assessment. This will be via Zoom or WhatsApp video call 

What tech do I need?

Access to a desktop or laptop computer, or a phone with a camera function.

What do I need to download?

We’ll send you a link to join a Zoom meeting, as well as how to download Zoom for free. This is our preferred way of conducting virtual assessments as it allows us to record the meeting (in line with the provisions of the HPCSA). That said, we can arrange a WhatsApp video call instead.

We can happily arrange a test call to ensure you’re set up and comfortable.

Once you have decided to move forward with our care services, a senior staff member will visit your home with the selected carer to do a physical environmental inspection and create a bespoke care plan for your loved one.